Privacy Policy

1. Introduction

Welcome to Rivixa. We respect your privacy and are committed to protecting your personal data. This Privacy Policy informs you about how we handle your personal data when you visit our website, use our mobile application, or interact with our services, and tells you about your privacy rights and how the law protects you.

2. The Data We Collect

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

Identity Data: Includes first name, last name, username or similar identifier.
Contact Data: Includes email address, telephone numbers, and WhatsApp contact information.
Listing Data: Includes information about vehicles you list for sale, such as make, model, year, condition, price, and location.
Verification Data: For business users (Showrooms/Companies), we collect registration certificates, ID cards, and business addresses for verification purposes.
Transaction Data: Includes details about payments for packages or promotions, and other details of services you have purchased from us.
Technical Data: Includes internet protocol (IP) address, login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform.
Usage Data: Includes information about how you use our website, products, and services, including views on listings and interactions with other users.

3. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

To register you as a new user.
To facilitate the listing and sale of vehicles on our marketplace.
To verify the authenticity of business accounts (Showrooms/Companies).
To process and deliver your orders, including managing payments, fees, and charges.
To manage our relationship with you, including notifying you about changes to our terms or privacy policy.
To enable you to communicate with other users via our internal messaging system.
To improve our website, services, and customer relationships.

4. Disclosures of Your Personal Data

When you list a vehicle for sale, certain information (such as your name, phone number, and location) will be visible to other users of the platform to facilitate transactions. We do not sell your personal data to third parties. We may share your data with:

Service providers acting as processors who provide IT and system administration services.
Professional advisers including lawyers, bankers, auditors, and insurers.
Government or regulatory authorities if required by law.

5. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

6. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. You can request account deletion at any time through your account settings.

7. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

Request access to your personal data.
Request correction of your personal data.
Request erasure of your personal data.
Object to processing of your personal data.
Request restriction of processing your personal data.
Request transfer of your personal data.
Right to withdraw consent.

8. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: cs@rivixa.com